Terms of Service

1. Acceptance of terms

By accessing and using the Industrial Service Group website and services, you agree to these Terms of Service. If you do not agree, you should not use our services.

2. Use of services

ISG provides integrated industrial solutions for critical operations. By using our services, you agree to provide accurate information, use the services only for lawful purposes and protect your credentials.

3. Intellectual property

All content on the website, including text, images, graphics, trademarks and other materials, belongs to ISG or its licensors and is protected by applicable law.

4. Products and services

All products and services are subject to availability. We reserve the right to modify or discontinue products, services and technical specifications without prior notice.

5. Pricing and payment

Pricing is provided upon request and may vary according to volume, specification, logistics and market conditions. Payment terms are defined in the relevant quotation or contract.

6. Warranties and disclaimers

Products and services are supplied subject to the warranties set out in each contract. Unless expressly agreed otherwise, services are provided "as is" and "as available".

7. Limitation of liability

To the maximum extent permitted by law, ISG shall not be liable for indirect, incidental, special, consequential or punitive damages, including loss of profits, data or use.

8. Confidentiality

We are committed to treating commercial, technical and financial information shared in the course of our business relationships as confidential, subject to applicable legal obligations.

9. Force majeure

ISG shall not be liable for failures or delays caused by events beyond its reasonable control, including natural disasters, war, strikes, logistics failures or power disruptions.

10. Termination

We may suspend or terminate access to our services in the event of a breach of these terms or for other legally permissible reasons.

11. Governing law

These terms are governed by the laws applicable to ISG's contractual framework, subject to mandatory rules arising from the user's applicable jurisdiction.

12. Dispute resolution

The parties will seek to resolve disputes amicably. If that is not possible, they may use the dispute resolution mechanisms available under applicable law or contract.

13. Entire agreement

These terms constitute the entire agreement between the user and ISG regarding use of the website, without prejudice to specific conditions in quotations, contracts or purchase orders.

14. Contact us

For questions about these Terms of Service, contact us at info@industrialsgroup.com or +971 56 131 7543.